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Digital Strategy

We implement effective digital strategies for our clients, supporting them to meet the ever-evolving needs of their customers.

Until you have a plan, you don’t know where you’re headed… This is why we always begin our work with an audit of your requirements before working with you to develop a strategic vision to apply the right digital resources to support you in achieving your overall objective.

Whether your goals include increasing leads, revenue or engagement, your digital strategy will include consideration to business, people and technology requirements, placing a focus on where value can be created, maximised or protected, bound only by the extent of your ambition.

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UX & Design

We execute impactful digital marketing through the creation of modern, accessible and valuable customer experiences.

Our art and science approach, from initial research through to high fidelity design, we craft intuitive and engaging experiences to bring our clients brands to life online. We enjoy working collaboratively, creating experiences reflective of brand, audience and need.

  • Research
  • Competitors & Comparators
  • UX Observations
  • Audience Engagement & User Testing
  • Focus Groups

Web & Mobile

We work with clients to plan, build and optimise brilliant digital platforms that deliver outstanding customer experiences.

We have a lot of experience and a deep understanding of how to deliver complex solutions that are easy to use. We provide web, mobile and custom platform development, fusing design with leading technologies to deliver scalable, robust and impactful results.

Using technologies such as WordPress, Episerver, Sitecore, React and Azure, we welcome the opportunity to empower ambitious marketing and content teams to be successful.

  • CMS/DXP
  • Enterprise
  • Ecommerce/Mcommerce
  • Applications
  • Custom Platforms
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Solutions Architecture

We identify and combine the most suitable technologies to solve our clients’ digital challenges.

Our technology-driven world is increasingly fragmented, making the selection and implementation of the right technologies complex. The solutions we provide balance business needs with existing systems, processes and frameworks in place, ensuring any technical or application architecture conform to appropriate standards and vision.

  • System Architecture
  • Application Architecture
  • Technology Architecture
  • Software Architecture
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Data & Analytics

Through effective tracking, we allow our clients to better anticipate future behaviour to be able to work smarter and spend wiser.

By identifying the data which is relevant to driving business goals and objectives, we are able to inform decision making and marketing strategy. Data has the power to transform the way we see the world and our data analytics services help our clients to optimise their platforms, boost usage and increase sales.

  • Data and Insight
  • Customer Profiling
  • Social Media Monitoring & Analytics
  • Data Visualisation
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Customer Relationship Management

We help our clients to better manage their interactions with their customers, to create lasting and valuable relationships.

CRM supports customer acquisition and revenue generation through retaining, renewing, upselling or cross-selling to existing customers, however, connecting in an informed and engaging way across a multitude of business touchpoints can be complex to plan and manage.

Allowing our clients to better understand, anticipate and manage their customers by enabling the right, people, processes and technology is fundamental to capitalising on the limitless possibilities today’s digital world presents.

  • Strategy & Planning
  • Data & Technology Enablement
  • Communication Strategy
  • Campaign Execution
  • Operating Model
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Video

We build dynamic self-service platforms to provide our clients with the capability to publish video on demand or to cover live events.

Video is a highly effective way to promote a brand and engage with customers, with its popularity ever- increasing from the distribution opportunities provided by the myriad of social media and video streaming services. Video has evolved to become an integral part of customer experience, and we have found it to be particularly impactful in the membership and event space, having delivered several bespoke platforms.

Using technologies such as Brightcove, Vimeo, Kaltura, JW Player and Apple TV we ensure our clients can provide leading video experiences for their customers.

  • Multi-Bitrate & Adaptive Streaming
  • Global Content Delivery Network
  • Video API
  • Gated Content
  • Monetisation
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Innovations Lab

We’ve developed several custom products to stretch our knowledge and to provide answers to our naturally inquisitive side.

Digital doesn’t stand still, and neither do we. We believe that innovation and experimentation drive us forward, equipping us to overcome new challenges and find rewards in the unknown. We actively seek new problems to solve and are continually working to evolve our product suite.