Objective
With ambition for continued growth, Medivet were aware of the need to upgrade the online offering to support their clients and to promote overall brand profile. As part of our continued work with the Medivet marketing team, we have most recently developed a new approach to their reminders management system.
Medivet previously distributed customer Reminders for vaccinations, treatments and other scheduled activities through their Practice Management System. The process was primarily driven through manual processes carried out by practice staff, sending a templated communication via a standard SMTP gateway.